Sl. No. |
Question |
Answer |
1. |
After successful registration, system display username and reports that password will be sent to registered mobile number via SMS. But SMS not getting delivered. What to do? |
Wait for a while to SMS delivery. Still not getting SMS, try to reset your password using link available in login page besides login button. After successful confirmation of OTP new password will be sent to registered mobile number via SMS. On first login system will force password change. |
2. |
I am unable to upload my photograph, signature and enclosure documents scanned using my mobile phone? |
Applicants are advised to use professional scanner for scanning their photograph, signature and enclosure documents. The applicants will be required to upload their scanned copy of their colour passport size photo, specimen signature (in jpg/jpeg format & in 200 DPI resolutions, size not exceeding 150 KB) [as shown guidelines Video for uploading and cropping your photograph and signature during online application] and available Nativity, Residence Certificate (in pdf format & size not exceeding 100 KB) |